You have delivered the home. What kind of post-closing service message do you want to convey to your homeowners? H2’s Personal Telephone Interview is a service-oriented contact that enables you to assess information while improving customer satisfaction and customer care.

• Personal, proactive and customized

• Reinforces buying decision

• Provides immediate actionable feedback

• Sends an impressive service message

H2 customizes and conducts an impartial third party telephone interview with your homeowners. This personal contact affords you the opportunity to address and resolve customer issues more timely than ever before. With an 80 -90 percent completion ratio you are able to build goodwill, improve customer loyalty and enhance your reputation with the great majority of your homeowners. Homeowners are extremely receptive to this proactive and personal contact which demonstrates that you truly value their business and feedback.

Main

Personal Telephone Interview

Customer Satisfaction Reporting

Homeowner Correspondence and S.T.A.R. Program

H2 Real Time Surveys and Reports

8408 Wilsky Boulevard, Tampa, FL 33615  •  Phone (813) 880-9066  •  Fax (813) 880-0830  •  contact us