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This comprehensive follow-up program allows you to maintain personal correspondence with all of your homeowners and active Realtors. You will attack the stereotype regarding post closing follow up by creating a consistent link of communication between you and your homeowners. This link helps create an environment conducive to repeat purchases and referral sales.
You invest so much in your homeowners from the first model center visit through the warranty process. You
can maximize your investment and convert customer satisfaction into referral sales through the STAR Program. Strategic Tracking And Referral provides your sales staff with the tools to obtain, manage and track referrals every month. |
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Customer Satisfaction Reporting Homeowner Correspondence and S.T.A.R. Program |
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