HomeOwner HomeWork

Previously competitors in the booming housing industry, Eliant, Inc. and HomeOwner HomeWork are the building industry’s leading providers of New Home Customer Experience Management and Satisfaction Monitoring services. The companies announced their merger in September of 2005, and combined will represent over 500 builders in the US and Canada.

This exciting new partnership will allow us to collaboratively offer a broader range of products and flexibility to accommodate ongoing builder needs. In addition, the merger will dramatically increase the technological capability and overall resources available to builder clients.

Our programs will:

Enhance Customer Satisfaction

Improve JD Power Scores

Increase Referrals

Promote Customer Loyalty

Be Proactive in Your Customer Care

H2's staff has a combined 38 years of experience in the consumer research, homebuilding and real estate industries. We call upon this experience incessantly when designing and improving all services. H2 works with homebuilders and with Homebuilder Associations across the country and has a proven track record of success. In fact, every builder utilizing H2 has achieved significant improvement in customer satisfaction since starting the program.

To accomplish this, we create a consultative partnership with our builders through a simple 3-step approach:

We learn and understand where you are with your current customer satisfaction, homeowner follow up, and referral systems

We identify and discuss where you want to go. It is imperative that we fully understand your goals and objectives in these areas.

We customize and offer solutions to help you get there.

In essence, we provide the tools or vehicles for excellence. We build to suit.

Our services and areas of concentration include:

Customer Satisfaction Research and Improvement

Homeowner Follow-Up and Customer Loyalty

Referral Generation and Tracking

Prospect Follow-Up



		Previously competitors in the booming housing industry, Eliant, Inc. and HomeOwner HomeWork are the building industry’s leading providers of New Home Customer Experience Management and Satisfaction Monitoring services. The companies announced their merger in September of 2005, and combined will represent over 500 builders in the US and Canada. This exciting new partnership will allow us to collaboratively offer a broader range of products and flexibility to accommodate ongoing builder needs. In addition, the merger will dramatically increase the technological capability and overall resources available to builder clients. Our programs will: Enhance Customer Satisfaction Improve JD Power Scores Increase Referrals Promote Customer Loyalty Be Proactive in Your Customer Care H2's staff has a combined 38 years of experience in the consumer research, homebuilding and real estate industries. We call upon this experience incessantly when designing and improving all services. H2 works with homebuilders and with Homebuilder Associations across the country and has a proven track record of success. In fact, every builder utilizing H2 has achieved significant improvement in customer satisfaction since starting the program. To accomplish this, we create a consultative partnership with our builders through a simple 3-step approach: We learn and understand where you are with your current customer satisfaction, homeowner follow up, and referral systems We identify and discuss where you want to go. It is imperative that we fully understand your goals and objectives in these areas. We customize and offer solutions to help you get there. In essence, we provide the tools or vehicles for excellence. We build to suit. Our services and areas of concentration include: Customer Satisfaction Research and Improvement Homeowner Follow-Up and Customer Loyalty Referral Generation and Tracking Prospect Follow-Up		company profile where we are why H2?
		8408 Wilsky Boulevard, Tampa, FL 33615 • Phone (813) 880-9066 • Fax (813) 880-0830 • contact us